Effective Date: 01.07.2025
Welcome to Otel2book (the “Website”). These Terms and Conditions (the “Terms”) govern your use of our Website and the services we provide. By accessing or using the Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, you are advised not to use the Website.
1. Overview of Services
1.1 Concierge Service
Otel2book provides a concierge service designed to assist users in making reservations and bookings with third-party online travel agencies (OTAs) and travel-related service providers. Our role is to streamline the booking process by offering tailored recommendations and booking support based on your preferences.
1.2 Third-Party Providers
While Otel2book facilitates bookings, all travel services are provided by independent third-party entities, including OTAs, hotels, airlines, and transportation providers (the “Third-Party Providers”). Otel2book does not own, control, or directly manage these services.
2. Relationship with Third-Party Providers
2.1 Affiliate Relationships
Otel2book provides recommendations and links to Third-Party Providers for your convenience. When you make a reservation or purchase services through our Website or concierge service, you are entering into a direct contractual agreement with the Third-Party Provider.
2.2 No Responsibility for Third-Party Services
Otel2book is not liable for the quality, availability, or fulfillment of services provided by Third-Party Providers. Any issues, claims, or disputes related to bookings, cancellations, or services must be addressed directly with the respective provider.
2.3 No Guarantees
Otel2book does not guarantee the accuracy, availability, or timeliness of services or pricing offered by Third-Party Providers. We present information as provided by these entities and assume no responsibility for discrepancies.
3. Payments
3.1 Third-Party Payments
All payments for travel services, including accommodations, transportation, and activities, are made directly to the Third-Party Providers. Otel2book does not process these payments and is not responsible for any financial transactions or issues arising from bookings made with Third-Party Providers.
3.2 Refunds and Cancellations
Refunds and cancellations are subject to the policies of the respective Third-Party Providers. Otel2book does not manage or control the refund process. Users must directly contact the Third-Party Provider for any refund or cancellation requests.
4. Limitation of Liability
4.1 Liability for Third-Party Services
Otel2book is not liable for damages, losses, injuries, or claims arising from services provided by Third-Party Providers. This includes but is not limited to booking errors, delays, or issues with accommodations, transportation, or customer service.
4.2 Website and Service Availability
While Otel2book strives to maintain uninterrupted access to the Website and concierge services, we cannot guarantee continuous availability. We are not responsible for technical issues, interruptions, or downtime that may affect your use of our services.
4.3 No Warranty
Otel2book provides the Website and its services on an “as is” basis without warranties of any kind, whether express or implied. This includes but is not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
5. User Obligations
5.1 Compliance with Laws
Users must comply with all applicable laws and regulations when using Otel2book. The Website and services may not be used for fraudulent, illegal, or harmful activities.
5.2 Accurate Information
Users are required to provide accurate, current, and complete information when utilizing Otel2book’s services.
5.3 Prohibited Activities
The Website and services may not be used to share or transmit content that is unlawful, offensive, or harmful to others. This includes but is not limited to defamatory, obscene, or abusive material.
6. Intellectual Property
6.1 Ownership
All content, design elements, trademarks, and intellectual property on the Website are owned by Otel2book or are licensed to us. Users may not copy, use, or distribute any content without prior written consent.
6.2 Limited License
Users are granted a limited, non-exclusive, and revocable license to access and use the Website for personal, non-commercial purposes.
7. Changes to the Terms
Otel2book reserves the right to modify these Terms at any time without prior notice. The latest version will be published on the Website, and continued use of the Website constitutes acceptance of the updated Terms.
8. Termination
Otel2book reserves the right to suspend or terminate access to the Website or its services at its discretion, with or without prior notice.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of Greece, without regard to conflict of law principles.
10. Contact Information
For any questions regarding these Terms, please contact us:
Otel2book
A site of Touristic Hotels Synergy
Email: info@yesbooked.com
Address: M. Alexandrou 15, 85300 Kos, Greece