Privacy Policy
Effective Date: 01.10.2024
At Otel2book, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our Website (www.otel2book.com) and our concierge services. By using the Website and our services, you consent to the collection and use of your personal information as described in this policy.
1. Information We Collect
We collect the following types of information from users:
1.1 Personal Information
When you use our concierge services or register for an account, we may collect the following personal information:
* Name
* Email address
* Phone number
* Billing and payment information
* Travel preferences (e.g., accommodation preferences, destinations)
1.2 Automatically Collected Information
When you visit our Website, certain information is automatically collected, including:
* IP address
* Browser type and version
* Operating system
* Pages visited and time spent on the Website
* Referring website or search engine
1.3 Cookies
We use cookies to enhance your experience on our Website. Cookies are small text files stored on your device that allow us to remember your preferences and understand how you use our Website. You can manage or disable cookies through your browser settings, but this may affect your ability to use certain features of the Website.
2. How We Use Your Information
We use the information we collect for the following purposes:
2.1 Providing Services
We use your personal information to provide you with our concierge services, including booking accommodations, transportation, and other travel-related services through third-party providers.
2.2 Communicating with You
We may use your contact information to send you updates, confirmations, reminders, and customer service communications related to your travel bookings or our concierge services.
2.3 Improving Our Services
We use automatically collected information and cookies to analyze how users interact with our Website, allowing us to improve our services, website functionality, and user experience.
2.4 Marketing and Promotions
With your consent, we may use your contact information to send you promotional offers, newsletters, or travel recommendations. You can opt out of receiving marketing communications at any time.
3. Sharing Your Information
We only share your personal information with third parties in the following situations:
3.1 Third-Party Travel Providers
When you use our concierge service to make a reservation or booking, we share your personal information with third-party travel providers (e.g., OTAs, hotels, airlines, car rental companies) to complete your booking.
3.2 Service Providers
We may share your information with third-party service providers who assist us in operating our Website, processing payments, or providing our services. These service providers are bound by confidentiality agreements and are only permitted to use your information as needed to perform services on our behalf.
3.3 Legal Requirements
We may disclose your personal information if required by law, such as to comply with a subpoena or similar legal process, or to protect our rights, property, or safety.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
6.1 Access and Correction
You have the right to access and update the personal information we hold about you. You can do this by contacting us at info@otel2book.com.
6.2 Data Deletion
You can request that we delete your personal information, subject to certain legal or contractual obligations that may require us to retain some data.
6.3 Opt-Out of Marketing
You can opt out of receiving marketing communications by following the instructions provided in our emails or by contacting us directly.
6.4 Cookies Management
You can manage or disable cookies through your browser settings. However, disabling cookies may affect the functionality of our Website.
7. Third-Party Links
Our Website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal information, we will take steps to delete the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations. We will notify you of any significant changes by posting the updated Privacy Policy on our Website and updating the effective date. Your continued use of the Website after the changes take effect constitutes your acceptance of the revised Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Otel2book is a site of Touristic Hotels Synergy
M.Alexandrou 15
85300 Kos
Greece
info@yesbooked.com
